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    When will I receive my order?
    APPAREL ORDERS: are printed to order, by Krissy in her Chicago studio. Orders will be printed and processed in 5 business days.*
    HOME DECOR ORDERS: pillows and tea towels are printed and sewn by Krissy in her Chicago studio. Orders will be processed, printed and sewn in 10 business days.
    *If ordering home decor + apparel all items will ship together in 10 business days.
    ** Should you require an expedited order, please reach out and I will do my best to accommodate.
    ***If your order is a gift and you'd like to include a note; please include info during check out.


    Can I request another color? 
    Absolutely! For many of our hand made, hand printed products Earth Cadets offers customization of size and color. You can refer to our color chart for our custom, hand mixed inks. Swatches are available, no charge domestically, to ensure our color meets your expectations as monitors can often misrepresent. 

    Can I request another size for my pillow? 
    For the most part, yes. However size capabilities will be dictated by the screen. Repeat patterns are not an issue as any amount of yardage can be created to meet your needs, however single images are constrained to the screen and can only accommodate certain sizes. 

    Can I request a custom design that does not exist in your shop?
    While we wish we were large enough and staffed to accommodate every custom and single run request we receive we just are unable to at this time. But shoot us an email and we can send you a pricing break down for custom work. 

    How should I care for my Earth Cadets organic and recycled products? 

    All of our inks are professionally heat set, allowing you to wash and care for your items and for them to retain their brightness and color saturation. 

    Pillows - wash on cold/delicate and line dry 
    T-Shirts - wash on cold, tumble low or line dry. T-shirts will shrink up to a half size when dried in dryer. 
    Baby bodysuits- wash on cold, tumble low or line dry. 
    Tote Bags - spot treat, wash cold if needed. Line dry. Totes will shrink slightly if dried in dryer. 


    What is your return policy?
    If you are not satisfied with your item you may return it in the condition it was received. Recipient must contact Krissy within 7 days of receiving package to arrange return. Buyer will be responsible for shipping cost.  Items may be exchanged along the same policy. If you are gifting Earth Cadets, apparel may be switched out for another size within 30 days of package receipt. Please allow 5 days before exchanged item is shipped. We cannot accept returns on custom color items. Should you want a swatch ahead of time, I'm happy to send one out. 
    Please note that we are not responsible for lost or missing packages. Tracking will be provided when order is shipped. 


    Earth Cadets loves being involved in the community and participating in Chicago's summer art festivals and craft fairs. We also do some touring so keep your eyes out for the big blue mini van! Stay up to date with our schedule by visiting our events page.